Terms & Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

TheAboveNormal is the website and online service of Above Normal Trading for ready made garments: A sole priorship based in Dubai, United Arab Emirates. TheAboveNormal will  be referred to as “the company” “ we” “ourselves” or “us”.  As for the second party will be referred to as “client” “customer” “you” “your” where it will be referring to the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner.

We may modify the Terms and Conditions at any given time.  If you do notary to any change, then you must immediately stop using the Site.


Eligibility to purchase:

In order to perform your the services, your personal details like your name, phone number, address, email address and credit details will be mandatory to complete the details. You information should valid and correct in order to continue using our services.

If you are under the age of 18, your guardians are requested to supervise the purchasing process and approve of it. You should authorise www.theabovenormal.com to process the charges on your credit/debit card in the total amount once the purchases are approved by you.

All products purchased by the individuals should not be allowed to be resold or used for commercial benefits.

You are allowed to start one account.  Any person other than you is found to use your account will be your sole responsibility.  TheAboveNormal will not be liable for any losses caused by any unauthorised use of your account. By making an offer to purchase merchandise, you are authorising us to perform credit checks and conduct anti fraud checks.


Orders & Availability 

All Orders are subject to availability and acceptance unless stated otherwise.  Items that are kept in your shopping cart and not proceeded to checkout are not reserved and may be purchased by other customers if your order was not proceeded.

TheAboveNormal has not reviewed all the products in the website. Therefore, we are not responsible for their usage or content.  You are solely responsible for evaluating the products upon your liking.

There are occasions when TheAboveNormal will be working exclusively with certain designers producing exclusive products, or there might be items that will be placed upon order basis.  Therefore, in these occasions we will ask for an advance payment that will be required in order to proceed with the order. It will entitle you to an advance purchase which ensures that you receive this item in priority once designer stock has been delivered to

TheAboveNormal.com and all orders are subject to availability after quality check and production availability.

All are products are available through a shipment contract.  TheAboveNormal will dispatch the items within 24-48 hours of placing the order.  The delivery is subject to the logistics company’s.  Estimated delivery times are to be used as a guide only.  The AboveNormal is not responsible of the couriers delay.


Return & Exchange policy :

You can refer to the return and exchange policy section for a detailed description. Items of TheAboveNormal can be returned as long as they are unused.  All damaged items that are returned will not be accepted and will be sent back to the customer.

All items returned should be approved prior to its return through the specific means of communication between us and the client. Items that are damaged due to the normal wear and tear will not be accepted.

TheAboveNormal is required to provide you with a flexible easy process to refund or return items.



We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.


Cancellation Policy

Minimum 24 hours notice of cancellation required whether via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to charge for cancellation fee.


Intellectual Property Rights:

Using the site is a content of the rights of this website.  You have no right to use any copyright, designs , trademarks, and all other intellectual property and material rights relating to the content of the website. 

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it. 



The content we are referring to is defined as any graphics, photographs, image rights, sounds, music, videos, audio or text on this site.  TheAboveNormal tries its best to assure the authenticity of the content; however, we do not promise the accuracy and error free.

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. TheAboveNormal will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

The personal opinion of the designers and labels of products we sell or any third parties with whom we are associated with does NOT reflect our opinion and views and we accept no responsibility for any such views expressed in any media.


Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL.



We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature.


Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.



We shall not be liable to any breach in the terms.


Gift Subscriptions:

You can subscribe to TheAboveNormal online gift coupon by subscribing to the gifts and purchasing one. Details of the gift will be sent to your email or mailing address. All gift cards can be used to purchase any of our products.  They can not be transferred for value or redeem for cash. Gift cards will have an expiry date to it to be stated by TheAboveNormal.



We at TheAboveNormal reserve the right to advertise our suppliers in our website/blog or newsletter subscription. 


Notification of Changes

We reserve the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site.


These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.